Human Error: Models and Management

Details

Photo

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Name

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Year

2000

Field

Safety science / medicine

One-line gist

Shifts the focus from blaming individuals to understanding system design and latent conditions that make errors more likely.

Why this stuck

Reads like someone finally wrote down what we mutter after every incident report—fix the system, not just the poor soul at the sharp end.

Commitment level

Accessible and concise; one slow beer and you’re through it.